Privacy Policy

At Crafted Comforts, located in the vibrant neighborhood of North Park, San Diego, California, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. This policy is effective as of January 1, 2026.

Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information when you make a purchase or request custom furniture design services.
• Usage Data: We collect information about how you use our website, including your browsing history, search queries, the pages you visit, and the time and date of your visits.
• Device Information: We may collect information about the device you use to access our website, including the device type, operating system, unique device identifiers, and mobile network information.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. Please see our Cookies Policy for more details.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to process orders, provide customer support, personalize your experience, and improve the functionality and content of our website.
• Communication: We may use your contact information to send you updates, newsletters, promotional materials, and other information about our products and services. You can opt-out of receiving these communications at any time.
• Analytics: We use data analytics to understand how users interact with our website and services, allowing us to optimize our offerings and improve user experience.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
• Custom Furniture Design: If you engage with our custom furniture design services, the information you provide (measurements, design preferences, etc.) will be used specifically to create your custom piece. This may involve sharing information with our design team and craftspeople, all bound by confidentiality agreements.

Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share information with business partners who offer complementary products or services that may be of interest to you.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or to protect our rights or the safety of others.
• Affiliates: We may share information with our subsidiaries or affiliates for internal business purposes.
• With Your Consent: We may share your information with other parties with your explicit consent.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Secure Storage: We store your information on secure servers with limited access.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes.
• Restriction: You have the right to restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Crafted Comforts
3027 University Ave, Suite 200
San Diego, CA 92104
Email: privacy@strengthtrainbar.com
Phone: (416) 892-3847

Our Data Protection Officer is Dr. Eleanor Vance, a specialist in data privacy and security. She can be reached at the email address provided above.

California Privacy Rights

California residents have certain additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

• The right to know what personal information is being collected about them.
• The right to know if personal information is being sold or shared, and to whom.
• The right to opt-out of the sale or sharing of their personal information. Crafted Comforts does not sell your personal information.
• The right to limit the use and disclosure of sensitive personal information.
• The right to correct inaccurate personal information.
• The right to delete personal information.
• The right to non-discrimination for exercising their CCPA/CPRA rights.

To exercise these rights, please contact us at the email address or phone number listed above.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws in the United States may differ from those of your country. By using our website, you consent to the transfer of your information to the United States.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing them with any personal information.

Accessibility

Crafted Comforts is committed to ensuring our privacy policy is accessible to everyone. Please see our Accessibility Statement for more information.

Terms and Conditions

Please review our Terms and Conditions for the terms governing the use of our website and services.